Privacy Policy

At Kaji - Umrah & Hajj Tour & Travel Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information:

• Name, contact details (phone number, email address, physical address).

• Passport details, nationality, and date of birth.

• Payment information (credit card details, billing address).

1.2 Non-Personal Information:

• Browser type, IP address, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

2.1 To Provide Services:

• Process bookings for Umrah and Hajj packages.

• Facilitate visa applications and travel arrangements.

• Communicate with you regarding your itinerary and updates.

2.2 To Improve Our Services:

• Analyze user behavior and preferences to enhance the customer experience.

• Conduct surveys and feedback requests.

2.3 Marketing and Promotions:

• Send you promotional offers and updates (with your consent).

3. Sharing Your Information

3.1 We may share your personal information with:

• Third-party service providers, such as airlines, hotels, transportation companies, and visa processing agencies.

• Regulatory authorities, if required by law or for visa compliance purposes.

3.2 We do not sell, rent, or trade your personal information to third parties.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

4.2 Despite our efforts, no online data transmission or storage system can be guaranteed 100% secure. By using our services, you acknowledge this risk.

5. Cookies and Tracking Technologies

5.1 We use cookies to:

• Improve website functionality and performance.

• Personalize your experience.

• Collect analytical data to understand user behavior.

5.2 You can manage or disable cookies through your browser settings; however, this may affect website functionality.

6. Your Rights

6.1 Access and Correction:

• You can request access to the personal information we hold about you and request corrections if necessary.

6.2 Opt-Out:

• You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6.3 Data Deletion:

• You may request the deletion of your personal information, subject to legal or contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Kaji - Umrah & Hajj Tour & Travel Agency
[Email Address]
[Phone Number]
[Physical Address]

Last Updated: [Insert Date]